Privacy policy and cookies

Orchid Human Resources takes your privacy extremely seriously. This privacy policy (together with our terms of use) sets out how and why we acquire, store and process the data we collect from you, or that has been provided to us by you, via the Orchid Human Resources website.

We are registered with the Information Commissioner’s Office who are the government body which enforces full compliance with the Data Protection Act 1998 (DPA). This is your guarantee that all the information you provide to us is processed in strict accordance with the DPA policy. Further details of the registration are available at https://ico.org.uk/about-the-ico/

How do we collect your information?

Information is collected from you via the cookies on our website when you engage with, contribute to or utilise the features on our website, for example; completing a job application, submitting a CV and our registration processes.

We may also harness your IP address using cookies unless your web browser has been configured to prohibit acceptance. Please see our cookies policy at the bottom of this page for more information on how this works.

Protecting your privacy is our first priority.

What information do we collect and, how do we use it?

We will collect personal data (i.e. your name and contact details) as well as some sensitive data (for example, your CV) in order to provide you with the best possible recruitment experience. We may at times be required by law to collect additional sensitive information which may include information relating to ethnic origin, religious beliefs and physical and mental health. By using our www.orchidhumanresources.co.uk website, you are therefore granting permission to us for the collection and processing of personal and sensitive information. The following are some ways in which your information may be used:

• To enable us to give you the best possible user experience.
• To outline our recruitment services to you.
• To improve our customer service levels.
• To enable you to submit your CV, apply for jobs or to subscribe to alerts.
• To send information to prospective employers to allow them to assess your job eligibility.
• To keep you up to date on surveys and promotions, special offers, networking or client events and general information on the industry sectors or jobs which we think might be of interest to you – in the instances that you have consented to such contact, of course.
• To retained third parties providing services that either you or our client have requested. Some examples of these include; references, qualifications, vocational certification and criminal activity checking services, verification of the details you have provided from a third party source, psychometric evaluations and/or skill tests.
• To the relevant authorities if we have an understanding that we are required by law to disclose information in connection with the detection of crime or the collection of taxes or duties, in order to comply with any applicable court or legal proceedings.
• To utilise your information on an anonymised basis in order to monitor compliance with our equal opportunities policy.
• To answer queries and complaints and provide feedback.

We’re confident that the above covers the main ways that your data will be used – in other circumstances, we will seek your consent to process, use or disclose your information.

We do reserve the right to share your data with any third party we deem appropriate. In certain circumstances, such as breach of privacy policy or terms of use, we may be required to disclose information about you. We may also disclose information or access your account if instructed to do so by a legal authority or by any governmental body. Rest assured that this will always be a last resort.

Security

Keeping your data secure is of utmost importance to us and, in certain sections of the site, we may encrypt data using SSL or similar. Unfortunately, no data transmission via the internet can be guaranteed to be 100% secure. Subsequently, although we strive to protect your personal information, we are unable to guarantee the security of any information sent to us which is done so at your own risk.

Are you able to access and update your information?

We will always provide you with a copy of the personal information we hold about you on request. You are also welcome to update your information in the same way. It is important that you inform us of any changes to your personal data as we may need to verify your identity before proceeding with any updates or amendments.

We will always do everything in our power to make sure that your personal data is accurate and up to date. If you’d like to see your information or would like to make changes or remove your details from our records, please contact us at gpdr@orchidhumanresources.co.uk.

We will always strive to implement your request within the timescale required by applicable data protection laws.

Can I unsubscribe from your services?

Of course you are free to unsubscribe from job alerts and marketing updates at any time on request by one of three simple methods:
You can email us at gpdr@orchidhumanresources.co.uk to request a change to your settings and we will confirm and advise on the process.

How long do we retain your information?

We are required by law to store your information in conjunction with our statutory and contractual obligations and in accordance with our legitimate interests as a data controller.

We are continually working to make sure that your personal data is maintained and is up to date, however; it is your responsibility to inform us of any changes to your personal data so that we can update our records accordingly.

How we collect and aggregate information about visitors to our sites

It is important that we are able to collate information on the way jobseekers and visitors use our site as this helps us to maintain the best possible services to our customers. The information that we acquire this way does not identify an individual but simply helps us to better understand our users and enables us to identify trends such as most visited pages and links.

We will only share this type of aggregate data with third parties where you have expressly consented to this.