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Privacy policy and cookies

Orchid Human Resources takes your privacy extremely seriously. This privacy policy (together with our terms of use) sets out how and why we acquire, store and process the data we collect from you, or that has been provided to us by you, via the Orchid Human Resources website.

We are registered with the Information Commissioner’s Office who are the government body which enforces full compliance with the Data Protection Act 1998 (DPA). This is your guarantee that all the information you provide to us is processed in strict accordance with the DPA policy. Further details of the registration are available at https://ico.org.uk/about-the-ico/

How do we collect your information?

Information is collected from you via the cookies on our website when you engage with, contribute to or utilise the features on our website, for example; completing a job application, submitting a CV and our registration processes.

We may also harness your IP address using cookies unless your web browser has been configured to prohibit acceptance. Please see our cookies policy at the bottom of this page for more information on how this works.

Protecting your privacy is our first priority.

What information do we collect and, how do we use it?

We will collect personal data (i.e. your name and contact details) as well as some sensitive data (for example, your CV) in order to provide you with the best possible recruitment experience. We may at times be required by law to collect additional sensitive information which may include information relating to ethnic origin, religious beliefs and physical and mental health. By using our www.orchidhumanresources.co.uk website, you are therefore granting permission to us for the collection and processing of personal and sensitive information. The following are some ways in which your information may be used:

  • To enable us to give you the best possible user experience.
  • To outline our recruitment services to you.
  • To improve our customer service levels.
  • To enable you to submit your CV, apply for jobs or to subscribe to alerts.
  • To send information to prospective employers to allow them to assess your job eligibility.
  • To keep you up to date on surveys and promotions, special offers, networking or client events and general information on the industry sectors or jobs which we think might be of interest to you – in the instances that you have consented to such contact, of course.
  • To retained third parties providing services that either you or our client have requested. Some examples of these include; references, qualifications, vocational certification and criminal activity checking services, verification of the details you have provided from a third party source, psychometric evaluations and/or skill tests.
  • To the relevant authorities if we have an understanding that we are required by law to disclose information in connection with the detection of crime or the collection of taxes or duties, in order to comply with any applicable court or legal proceedings.
  • To utilise your information on an anonymised basis in order to monitor compliance with our equal opportunities policy.
  • To answer queries and complaints and provide feedback.

We’re confident that the above covers the main ways that your data will be used – in other circumstances, we will seek your consent to process, use or disclose your information.

We do reserve the right to share your data with any third party we deem appropriate. In certain circumstances, such as breach of privacy policy or terms of use, we may be required to disclose information about you. We may also disclose information or access your account if instructed to do so by a legal authority or by any governmental body. Rest assured that this will always be a last resort.

Security

Keeping your data secure is of utmost importance to us and, in certain sections of the site, we may encrypt data using SSL or similar. Unfortunately, no data transmission via the internet can be guaranteed to be 100% secure. Subsequently, although we strive to protect your personal information, we are unable to guarantee the security of any information sent to us which is done so at your own risk.

Are you able to access and update your information?

We will always provide you with a copy of the personal information we hold about you on request. You are also welcome to update your information in the same way. It is important that you inform us of any changes to your personal data as we may need to verify your identity before proceeding with any updates or amendments.

We will always do everything in our power to make sure that your personal data is accurate and up to date. If you’d like to see your information or would like to make changes or remove your details from our records, please contact us at gpdr@orchidhumanresources.co.uk.

We will always strive to implement your request within the timescale required by applicable data protection laws.

Can I unsubscribe from your services?

Of course you are free to unsubscribe from job alerts and marketing updates at any time on request by one of three simple methods:
You can email us at gpdr@orchidhumanresources.co.uk to request a change to your settings and we will confirm and advise on the process.

How long do we retain your information?

We are required by law to store your information in conjunction with our statutory and contractual obligations and in accordance with our legitimate interests as a data controller.

We are continually working to make sure that your personal data is maintained and is up to date, however; it is your responsibility to inform us of any changes to your personal data so that we can update our records accordingly.

How we collect and aggregate information about visitors to our sites

It is important that we are able to collate information on the way jobseekers and visitors use our site as this helps us to maintain the best possible services to our customers. The information that we acquire this way does not identify an individual but simply helps us to better understand our users and enables us to identify trends such as most visited pages and links.

We will only share this type of aggregate data with third parties where you have expressly consented to this.

Cookies

What are cookies and how are they used?

Orchid Human Resources takes your privacy extremely seriously. This privacy policy (together with our terms of use) sets out how and why we acquire, store and process the data we collect from you, or that has been provided to us by you, via the Orchid Human Resources website.

We are registered with the Information Commissioner’s Office who are the government body which enforces full compliance with the Data Protection Act 1998 (DPA). This is your guarantee that all the information you provide to us is processed in strict accordance with the DPA policy. Further details of the registration are available at https://ico.org.uk/about-the-ico/

What are cookies and how are they used?

Cookies are small text files which are placed on your computer, phone or device when you browse websites so that when you revisit these sites, the information presented is tailored to your needs / interests.

 

Cookies make your user experience quicker and more productive.

Our website uses cookies, as almost every website does, in order to provide you with the best experience possible. Cookies will not damage or harm your system.

How do we use cookies?

Cookies allow us to:

  • Make our website work to its optimum ability
  • Remember your settings during and between visits
  • Improve the speed and security of the site
  • Monitor user traffic patterns
  • Understand how and why our visitors are using our website
  • Make our marketing methods more efficient

All of this means is the best possible and most relevant user experience based on your needs and interests. Cookies allow us to adapt, evolve and develop in order to improve functionality and user experience.

The cookies we use

Strictly necessary

Self explanatory, these are the cookies which are essential in order to enable you to use the site effectively when applying for a job or submitting a CV. Accepting these cookies is a condition of using the site.

Functionality

These helpful cookies remember the online choices that you make, ie username, and optimise our enhanced features, such as providing the news or updates which are most relevant to you.

Performance

These cookies help us to monitor the performance of our site and provide us with the information we need to constantly improve and develop our site to provide you with the best user experience for you.

Personalisation

Personalisation – or targeting – cookies are used to help us target the jobs which we think will be of most interest to you, making your user experience a personalised one.

Performance

During your visit, you will notice that we include content from other sites, for example, Google Maps. We also offer the opportunity to engage with us further through various social media channels such as Twitter and Facebook. We use third party cookies to help us to deliver relevant and interesting information to you and to integrate our content with our social networks.

Google Analytics

These cookies are used to collect information about how visitors use our site. We then use this information to compile reports which, in turn, help us improve the site. These cookies collect information in an anonymous form, including the number of visitors to the site, where visitors originate from and the pages they visited.

What we will never use cookies for

We will not use cookies to gather any personal information which could be used to advertise products or services to you on other websites.

Your permission to use cookies

If the settinacgs on the browser you are using to view our website are set to accept cookies, we understand that this, and your continued use of our website, indicates your permission to have cookies enabled.

Turning cookies off

Please be aware that by not accepting cookies you will not be able to use some of the key functions of the www.orchidhumanresources.co.uk website including:

Registering with  www.orchidhumanresources.co.uk
Applying for jobs on   www.orchidhumanresources.co.uk
Submitting CVs

If you prefer us not to store a cookie on your PC, you may disable cookies by adjusting your browser settings. Each browser behaves differently so remember to check your browser’s ‘help’ settings.

Linking to other websites

Please be aware that clicking on links, banner advertisements or social media feeds may mean that you are then transferred to another website, not owned by ourselves and where the data privacy practices may be different to this Privacy Policy. It is your responsibility to be aware of other website privacy policies in order to ensure that you are happy for your personal information to be used in accordance with those policies. We accept no responsibility for and have no control over third party websites, RSS feeds, adverts links or information submitted or collected by third parties.

Changes to our privacy policy

We may update our policy from time to time making sure that you are constantly aware of and have full visibility of how we process and use your information.

Questions?

We hope that we have answered any questions you might have. However, if you any more queries on this policy or how we use your personal information, get in touch at gpdr@orchidhumanresources.co.uk. We look forward to hearing from you..