Responsibilities:

• Enters and prepares the room for cleaning
• Makes bed
• Dusts the room and furniture
• Replenishes guestroom and bath supplies
• Cleans the bathroom
• Cleans the closet
• Vacuums and racks the carpet
• Checks and secures the rooms
• Replenishes amenities according to the operational standards
• Delivers and retrieves items on loan to guests (e.g. iron and ironing boards)
• Ensures security of guest rooms and privacy of guests
• Performs rotation cleaning duties (e.g. steam clean carpets, spring cleaning, deap cleaning etc.) as required
• Cleans guest bathroom/bed room/floor corridor
• Responsible for replenishment of guest complimentory water
• Responsible for the cleanliness and maintance of his work area
• Responsible for the Hotel property in the work area
• Attends to guest calls, guest requests /guest complaints in the area assigned to him
• Authorises to enter in guestrooms for cleaning and providing turndown services as per requirement
• Responsible for following the standard operating procedures
• Resonsible for achiving and exeeding the guest satisfaction score

Knowledge, skills and abilities:

• A secondary school diploma is preferred
• Physical mobility and stamina required
• Ability to follow instruction
• Detail-oriented
• Professional attitude is required
• Ability to work independently
• Relevant experience is appreciated but not required

Possible Future Career Paths:

• Assistant or Executive Housekeeper
• Housekeeping Supervisor